Notes / 311
RVA311 Notes
Three lenses on the same underlying 311 data. Each links back to the underlying records and to the methodology page so you can spot-check us — and each cross-links to the other two wherever they cover the same department.
Is the city meeting its own deadlines?
The share of recently-closed requests that met the city’s own service-level target, by department and request type.
How much backlog is there, and where is it going?
Citywide backlog trends, plus how each department is handling its own volume — opened, closed, and what’s left over.
Which neighborhoods carry the most unresolved requests?
Open requests by neighborhood, filterable by department and request type.
Reference
- Methodology — how we collect, merge, and reconcile against the City’s dashboard.
- Browse records — filter by neighborhood, district, type, and status. Records back to June 2018.