Notes / 311 / Public Works / Lights & Signs

Lights & Signs

Traffic sign replacement, traffic signal repair, and school flasher maintenance. Streetlights are not a DPW responsibility. Streetlight requests (repair, new, and shade) are legally DPU’s — managed day-to-day by DPW’s traffic-signals team, but counted under DPU. See the DPU page.

Currently open

241

Total requests (2022+)

7,449

Includes records the city’s system still flags as open, regardless of last-activity date. About 13% of currently-open requests in this category were submitted before 2022 and most have not been modified in years. See methodology for how this number relates to the city’s published charts.

Open Requests by Subtype

Subtypes with no currently-open requests omitted from the chart; they appear in the table below.

Completion rate vs median resolution days

Each point is a subtype. X = median calendar days from submission to closure. Y = share of submitted requests that have closed. Point size = total volume.

Subtype detail

Subtype	Open	Total	Completion %	Median days
Repair Traffic Sign	66	1,902	96.7%	11
Replace Traffic Sign	59	1,490	96.1%	16
Remove Traffic Sign	48	434	92.9%	10
Traffic Signal Repair	38	1,465	97.7%	5
Request New Traffic Sign	29	2,081	98.8%	30
School Flasher Malfunction	1	43	97.7%	4
Traffic Signal Pole Down	0	34	100.0%	8

Open is the all-time count of currently-open requests. Total, Completion %, and Median days are computed from requests submitted 2022 onward; subtypes with fewer than 25 requests in that window show —.

Definitions, status codes, and limitations: RVA311 methodology.