Beta release. We are still refining and welcome feedback.

DPW000218372

Assess Existing Tree or Stump

Public Works

How we assembled this data →

CompletedClosed June 9, 2026
Requested
October 23, 2025
Subtype
Standard Tree Maintenance
Location
1922 Elmsmere Ave, 23227
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
3
Neighborhood
Rosedale

Description

calling due to tree at 1922 elmsmere ave dead branch needs to be removed and her insurance has advised it be removed

Details

Please indicate issue observed
Tree appears unhealthy, diseased or rotting
Are any utility lines running through the tree?
No

History

  1. October 23, 2025
    The service request is submitted.
  2. October 23, 2025
    The service request status has been changed to Assigned to Department.
  3. November 3, 2025
    The Reporter logged a follow-up request from a constituent.
  4. November 5, 2025
    The Reporter logged a follow-up request from a constituent.
  5. December 22, 2025
    The Reporter logged a follow-up request from a constituent.
  6. January 21, 2026
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · October 23, 2025
    Cityworks ID: 569112
  • Staff · October 24, 2025
    ID8290: 1920 Elmsmere Ave: F1: Quercus phellos: DBH32: CD2 Crew Prune (P1)= BHL
  • System · November 3, 2025
    Caller phoned back in to report insurance company is in the process of inspecting property, advised that RVA311 cannot guarantee an exact date for DPW to complete tree pruning/maintenance
  • System · November 5, 2025
    City Attorney's Office 1-804-646-7940
  • System · December 22, 2025
    caller reports that Tree ID: 8295 was removed and it is actually Tree ID: 8778 that needs to be pruned
  • System · January 21, 2026
    Follow up: Citizen is requesting a time frame on when the tree will be pruned.

Spotted a problem with this record?