DPW000208858
Repair Sidewalk or Ramp
Public Works
This record has been open for 11 months. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
- Requested
- July 10, 2025
- Subtype
- Concrete Sidewalk Repair
- Location
- 13 Malvern Ave, 23221
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 1
- Neighborhood
- Mary Munford
Description
Several profound trip hazards along the sidewalk due to tree roots. Some of the pavement is cracked and crumbling
Details
- Immediate Danger to Person or Property
- No
- Was damaged caused by recent accident or storm?
- No
History
- July 10, 2025The service request is submitted.
- July 10, 2025The service request status has been changed to Assigned to Department.
Comments
- Staff · July 10, 2025Cityworks ID: 561189
- Staff · July 28, 2025This location has been inspected on 7/28/2025. Multiple small tripping hazard where located. This request will be added to the concrete shaving list.
- Staff · July 30, 2025Thank you for contacting the City of Richmond’s Department of Public Works. Your request was received by the Division of Sidewalk Maintenance. Upon inspection, the assessed area has been referred to maintenance for a process called concrete shaving; a process which evens out the sidewalk and eliminates tripping hazards. In order to receive the best quality of service, RVA311 requests should be limited to three (3) separate requests per household. Multiple requests associated with the same block of sidewalk and/or duplicate requests severely slow down the response and repair to damaged locations. Thank you in advance for your cooperation and understanding of the request and resolution processes associated with sidewalk maintenance.