DPW000204397
Assess Existing Tree or Stump
Public Works
- Requested
- May 21, 2025
- Subtype
- Standard Tree Maintenance
- Location
- 4101 Stratford Road, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Stratford Hills
Description
citizen has request not showing in our system may be in Dominion system they stated the sent information to city of richmond. Request number 34420404 crew cam out to cut tree . I explain bulk trash with peak up storm debris City working with Mr. jenkins
Details
- Please indicate issue observed
- Tree is leaning or appears unstable
- Are any utility lines running through the tree?
- No
History
- May 21, 2025The service request is submitted.
- May 21, 2025The service request status has been changed to Assigned to Department.
- May 21, 2025The Reporter logged a follow-up request from a constituent.
- May 21, 2025The Reporter logged a follow-up request from a constituent.
- May 21, 2025The Reporter logged a follow-up request from a constituent.
- May 22, 2025The Reporter logged a follow-up request from a constituent.
- May 22, 2025The Reporter logged a follow-up request from a constituent.
- August 13, 2025The service request status has been changed to Completed.
Comments
- Staff · May 21, 2025Cityworks ID: 557019
- System · May 22, 2025Caller phoned back in, advised as per comments below that RVA311 does not have access to DPW scheduling for the remaining tree stump to be removed
- System · May 22, 2025Resident Molly Risendal (804-921-3598) phoned back in, reported inability to contact RVA311 representative that had left her a voicemail message regarding fallen tree
- System · May 22, 2025Citizen concerns has been shared with Urban Forestry- awaiting a response
- Staff · May 27, 2025Cleared by City Crew
- System · June 9, 2025Caller upset there has been no resolution on the timeframe of the tree removal. Caller was advised of the notes from the Field Engineer, as agent was relaying the comments from Field Engineer , caller stated that does not give her a timeframe as to when the tree will be cut down. Caller requested my name and said she will reach out to the Mayor. Email sent to Manager/Supervisor
- Staff · August 13, 2025Fallen tree at this location has been cleared from City right-of-way