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DPW000170977

Repair Sidewalk or Ramp

Public Works

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This record has been open for 2 years. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
Assigned
Requested
April 17, 2024
Subtype
Concrete Sidewalk Repair
Location
3810 Hermitage Road, 23227
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
3
Neighborhood
Bellevue

Description

Sidewalk raised due to tree root

Details

Immediate Danger to Person or Property
No
Was damaged caused by recent accident or storm?
No

History

  1. April 17, 2024
    The service request is submitted.
  2. April 17, 2024
    The service request status has been changed to Assigned to Department.

Comments

  • Staff · April 17, 2024
    Cityworks ID: 527218
  • Staff · May 31, 2024
    Thank you for contacting the City of Richmond’s Department of Public Works. Your request was received by the Division of Sidewalk Maintenance. Upon inspection, the assessed area has been referred to maintenance for a process called concrete shaving; a process which evens out the sidewalk and eliminates tripping hazards. In order to receive the best quality of service, RVA311 requests should be limited to three (3) separate requests per household. Multiple requests associated with the same block of sidewalk and/or duplicate requests severely slow down the response and repair to damaged locations. Thank you in advance for your cooperation and understanding of the request and resolution processes associated with sidewalk maintenance.

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