DPW000170972

Repair Sidewalk or Ramp

Public Works

This record has been open for 2 years. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.

Assigned

Requested: April 17, 2024
Subtype: Concrete Sidewalk Repair
Location: 3608 Hermitage Road, 23227; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 3
Neighborhood: Rosedale

Description

Raised sidewalk due to tree roots

Details

Immediate Danger to Person or Property: No
Was damaged caused by recent accident or storm?: No

History

April 17, 2024
The service request is submitted.
April 17, 2024
The service request status has been changed to Assigned to Department.

Comments

Staff · April 17, 2024
Cityworks ID: 527213
Staff · May 31, 2024
Thank you for contacting the City of Richmond’s Department of Public Works. Your request was received by the Division of Sidewalk Maintenance. Upon inspection, the assessed area has been referred to maintenance for a process called concrete shaving; a process which evens out the sidewalk and eliminates tripping hazards. In order to receive the best quality of service, RVA311 requests should be limited to three (3) separate requests per household. Multiple requests associated with the same block of sidewalk and/or duplicate requests severely slow down the response and repair to damaged locations. Thank you in advance for your cooperation and understanding of the request and resolution processes associated with sidewalk maintenance.

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