Repair Sidewalk or Ramp

Description

A tree root has pushed up the first section of sidewalk west of Mulberry on the north side of Monument. People trip and fall regularly. A few days ago, as I was parking, I saw a man who was out for an exercise walk, get up after falling. He had a head laceration that was bleeding profusely. I can’t bring my elderly father to my house from that direction, as he cant get his rollator over the raised cement. It is about 2-3” higher than the next section.

Details

Immediate Danger to Person or Property

Yes

Was damaged caused by recent accident or storm?

No

History

1. March 22, 2024
   The service request is submitted.
2. March 22, 2024
   The service request status has been changed to Assigned to Department.
3. April 2, 2026
   The service request status has been changed to Completed.

Comments

• Staff · March 22, 2024
  Cityworks ID: 525130
• Staff · April 26, 2024
  Thank you for contacting the City of Richmond’s Department of Public Works. Your request was received by the Division of Sidewalk Maintenance. Upon inspection, the assessed area has been referred to maintenance for a process called concrete shaving; a process which evens out the sidewalk and eliminates tripping hazards. In order to receive the best quality of service, RVA311 requests should be limited to three (3) separate requests per household. Multiple requests associated with the same block of sidewalk and/or duplicate requests severely slow down the response and repair to damaged locations. Thank you in advance for your cooperation and understanding of the request and resolution processes associated with sidewalk maintenance.
• Staff · April 2, 2026
  Trip hazards at this location were repaired with concrete shaving on 3-19-2026.