DPW000119835
Request Residential Trash Can
Public Works
- Requested
- September 9, 2022
- Subtype
- Supercan
- Location
- 8517 Chippenham Road, 23235
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Southampton
Description
caller reports that his neighbors from 8525 chippenham rd made a request for a trash can and somehow his trash can was taken from trash collectors
Details
- Residential
- Residential
- Reason for Request
- Replacement Trash Can
- Replacement Reason
- Missing
- How many cans do you currently have?
- 1
- How many cans do you want delivered?
- 1
- How many cans do you want after delivery?
- 2 (fee may apply for more than 1 can)
- Do you agree to pay $55 for each additional can?
- No I do not agree to pay (may not receive can until investigation occurs)
- Explain why you should not pay.
- City did not return my can
- Can Placement on Property
- by the front door
History
- September 9, 2022The service request is submitted.
- September 9, 2022The service request status has been changed to Assigned to Department.
- September 13, 2022The service request status has been changed to Completed.
Comments
- Staff · September 9, 2022Cityworks ID: 481941
- Staff · September 13, 2022assigned can found at location
- System · September 13, 2022Caller phoned back in to complain at length regarding not receiving a replacement supercan, attempted to explain multiple times that if caller's secondary can is more than 5 years old then payment for a replacement is required. Caller demanded to speak to a supervisor, did not wish to wait for a call back from RVA311 or take down DPW's contact information
- System · September 14, 2022Supervisor Call: Following-Up With Solid Waste For Details On Supercan Order & Original Supercan Taken During Collection