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DPW000117822

Repair Roads and Sidewalks

Public Works

How we assembled this data →

CompletedClosed August 31, 2022
Requested
August 19, 2022
Subtype
Roadway Hazard
Location
1700 Sauer Ave
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Sauer's Gardens

Description

citizen called says a green pipe/plastic that comes out of the ground in the back of alleyway(east) is between sidewalk curb--its causing a hazard to vehicles trying to get in/out of alley

History

  1. August 19, 2022
    The service request is submitted.
  2. August 19, 2022
    The service request status has been changed to Assigned to Department.
  3. August 31, 2022
    The service request status has been changed to Completed.
  4. October 3, 2022
    The Reporter logged a follow-up request from a constituent.
  5. October 13, 2022
    The Reporter logged a follow-up request from a constituent.
  6. October 20, 2022
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · August 19, 2022
    Cityworks ID: 480235
  • Staff · August 31, 2022
    Roadway will schedule removal of pipe from alley.
  • System · September 16, 2022
    follow up call. caller would like a date as to when the pipe will be removed
  • System · October 3, 2022
    escalation to t. hampton and m. irvin
  • System · October 3, 2022
    Verified with DPW the pipe was removed in early September
  • System · October 13, 2022
    Caller is calling back states she is disappointed and concerned that to date the pipe wasn't removed and she's being told that vehicles are hitting it and it's a hazard; caller states this concern has been going on far too long and action on this concern is needed. (emailed Sup for asst.)
  • System · October 13, 2022
    DPW will investigate again but a pipe was removed previously. Please obtain the callers name and phone number so contact can be made to discuss or meet with alley team to resolve.
  • System · October 20, 2022
    This caller is calling back requesting another escalation to my Sup. to advise that this is still a major concern of the green plastic rod that is leaning sticking out in the alleyway that needs to be removed because vehicles are hitting it...(caller was read the last comments for this request and states there's no need for her name and tele. # and for DPW to just do their job and come out and resolve the issue and for us to provide the name and tele. # for the Sup. in DPW for her to directly contact about this long ongoing matter that to date hasn't been resolved.) emailed Sup again about concern
  • System · October 27, 2022
    provided dpw# 804-646-6430
  • System · October 27, 2022
    transfer to t. hampton rva 311

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