Assess Existing Tree or Stump

Description

Checking on request regarding tree; branches are getting worse; states the roots are going under the house; bark is falling off of tree; hanging over house

Details

Please indicate issue observed

Tree is dropping limbs or has broken hanging limbs

Are any utility lines running through the tree?

No

History

1. June 27, 2022
   The service request is submitted.
2. June 27, 2022
   The service request status has been changed to Assigned to Department.
3. July 8, 2022
   The Reporter logged a follow-up request from a constituent.
4. July 26, 2022
   The Reporter logged a follow-up request from a constituent.
5. July 29, 2022
   The Reporter logged a follow-up request from a constituent.
6. August 16, 2022
   The Reporter logged a follow-up request from a constituent.
7. September 8, 2022
   The Reporter logged a follow-up request from a constituent.
8. September 21, 2022
   The Reporter logged a follow-up request from a constituent.
9. October 14, 2022
   The Reporter logged a follow-up request from a constituent.
10. November 2, 2022
    The Reporter logged a follow-up request from a constituent.
11. November 7, 2022
    The Reporter logged a follow-up request from a constituent.
12. January 23, 2023
    The Reporter logged a follow-up request from a constituent.
13. February 1, 2023
    The Reporter logged a follow-up request from a constituent.
14. March 30, 2023
    The Reporter logged a follow-up request from a constituent.
15. May 12, 2023
    The Reporter logged a follow-up request from a constituent.
16. May 26, 2023
    The Reporter logged a follow-up request from a constituent.
17. June 13, 2023
    The service request status has been changed to Completed.

Comments

• Staff · June 27, 2022
  Cityworks ID: 474858
• Staff · July 7, 2022
  emove tree, severe decline
• System · July 8, 2022
  no email. fu tree
• System · July 26, 2022
  follow up
• System · July 29, 2022
  following up on the status the tree.
• System · August 16, 2022
  fu up about the trimming of the limbs
• System · August 17, 2022
  Left message regarding tree being assessed and with it indicating severe decling it has been added to tree removal, this should be completed within the next 6-12 months
• System · September 8, 2022
  Follow-up on this request
• System · September 21, 2022
  follow up and transferred to DPU
• System · October 14, 2022
  tree maintenance fu
• System · November 2, 2022
  dpw111916; follow up
• System · November 7, 2022
  Citizen is checking on the status of Tree removal-
• System · January 23, 2023
  Citizen states the limbs are hanging and broken; calling back to follow up; states it hangs over handicapped ramp; sent email
• System · February 1, 2023
  Citizen needs to follow up on sr Resident Requesting Update On Service Request
• Staff · March 20, 2023
  #29982 F1 Oak -appears to be in good condition at time of inspection 3/14/23 -No work at this time
• System · March 30, 2023
  requesting a call today very upset nothing has been done. 1804 N 21st St, Richmond, VA 23223
• System · March 30, 2023
  escalated to l. david-harrison
• Staff · March 30, 2023
  Citizen left message concerning the inspection done this month. Sent email to the Arborist to reach out to Ms. Brown.
• Staff · March 31, 2023
  Arborist S Lilly went out to do another assessment of the tree. There is a picture that has been attached that the Arborist took while he was out there. He will have some pruning to raise the limbsin about 14 days. I called the Citizen back to advise that a crew will come out to work on the tree.
• System · April 25, 2023
  tansferred to urban forestry
• Staff · April 25, 2023
  Citizen called to check status. Sending an email to the Arborist.
• System · May 12, 2023
  Follow-up/transfer to DPU
• System · May 26, 2023
  escalated to s. lilly
• Staff · June 1, 2023
  Pruning completed 5/31/23
• Staff · June 1, 2023
  Citizen called stating no maintenance was done to the tree. Sent an email to the Arborist.
• Staff · June 2, 2023
  Citizen called and left a voicemail checking status. I do not have any updates since Ms. Brown called yesterday.
• System · June 21, 2023
  Follow up