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DPW000070547

Assess Existing Tree or Stump

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CompletedClosed December 21, 2022
Requested
January 26, 2021
Subtype
Standard Tree Maintenance
Location
1807 Greenville Ave, 23220
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
5
Neighborhood
Maymont

Description

tree roots are breaking into the barrier line and going into the water main of citizen home need tree to be cut down contractor that it was happen

Details

Please indicate issue observed
Other - please provide details in Description.
Are any utility lines running through the tree?
No

History

  1. January 26, 2021
    The service request is submitted.
  2. January 26, 2021
    The service request status has been changed to Assigned to Department.
  3. March 4, 2021
    The Reporter logged a follow-up request from a constituent.
  4. March 26, 2021
    The Reporter logged a follow-up request from a constituent.
  5. April 21, 2021
    The Reporter logged a follow-up request from a constituent.
  6. April 26, 2021
    The Reporter logged a follow-up request from a constituent.
  7. December 21, 2022
    The service request status has been changed to Completed.

Comments

  • Staff · January 26, 2021
    Cityworks ID: 437019
  • Staff · February 2, 2021
    #76624 F1 Maple 18" CD5 -Poor condition -Crew removal #76625 F2 Maple 22" CD5 -Shave roots
  • Staff · February 2, 2021
    Information passed along to Sidewalks Division for assessment
  • System · March 4, 2021
    Caller phoned back in to check on status of request, advised of field engineer comments below
  • System · March 26, 2021
    Caller phoned back in, had previously spoken to DPU about her $1k water bill as a result of the damage & was told this balance wouldn't be resolved until DPW takes down the tree & is able to determine its roots were what damaged the water pipe. Requesting work schedule for tree removal
  • System · April 21, 2021
    caller called again to update on this request
  • System · April 26, 2021
    follow up on when the tree roots will be shaved pertaining to notes in february.States dpw are out repairing the sidewalks now and she is concerned about roots not being repaired beforehand.
  • Staff · April 26, 2021
    M Sent email to Arborist with Citizen's concern of grinding roots
  • Staff · April 27, 2021
    Citzen called in requesting to speak with a supervisor-Forwarded to Urban Forestry for follow up
  • Staff · April 27, 2021
    Citizen would like for a supervisor to call her
  • Staff · March 9, 2022
    idewalk Division has assessed the sidewalk. There are no issues.
  • Staff · March 11, 2022
    Spoke with Citizen and Mr. Carroll-sidewalk team. Tree roots and side walk has been completed. Citizen states the issue she has is with the tree roots cracking her water pipe. I directed her to contactDPU. Mr. Lilly UF plans to go back to assess to enure trees there are taken care of.
  • Staff · December 9, 2022
    Complete -Trees do not meet service criteria at this time

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