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DPW000052360

Assess Existing Tree or Stump

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CompletedClosed July 26, 2021
Requested
June 4, 2020
Subtype
Standard Tree Maintenance
Location
3600 Enslow Ave
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
6
Neighborhood
North Highland Park

Description

Citizen- Ella Hicks- 3600 Enslow ave- 804 321 9367 would like to speak to someone about tree limbs falling on her property and having the tree trimmed.

Details

Street Blocked?
No
Sidewalk Blocked?
No

History

  1. June 4, 2020
    The service request is submitted.
  2. June 4, 2020
    The service request status has been changed to Assigned to Department.
  3. June 24, 2020
    The Reporter logged a follow-up request from a constituent.
  4. January 5, 2021
    The Reporter logged a follow-up request from a constituent.
  5. February 17, 2021
    The Reporter logged a follow-up request from a constituent.
  6. May 20, 2021
    The Reporter logged a follow-up request from a constituent.
  7. June 28, 2021
    The Reporter logged a follow-up request from a constituent.
  8. July 1, 2021
    The Reporter logged a follow-up request from a constituent.
  9. July 15, 2021
    The Reporter logged a follow-up request from a constituent.
  10. July 26, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · June 4, 2020
    Cityworks ID: 420057
  • Staff · June 5, 2020
    37197 S1 Linden 15" CD6 -Added to crew pruning list (house clearance)
  • Staff · June 15, 2020
    Ms. Hicks called stating Urban Forestry took down the wrong tree. She stated the tree is on the side at Enslow and Byron and is leaning on her house and dropping debris in her gutters. Per commentsbelow tree is scheduled for pruning .
  • System · June 24, 2020
    tree on house and gutters are clogged . states tree is blocking side of her house.
  • System · January 5, 2021
    City is following up on this ticket from June. she is getting a roof work done next month and she wants to make sure that tree is pruned before that. City cut a tree in the street but never trimmed the tree outside her house.
  • System · February 17, 2021
    Checking on request. Says she scheduled work to be done today. Would like for someone to please come out and trim tree.
  • Staff · April 30, 2021
    M Citizen left message on status. Sent email to the Arborist.
  • Staff · May 20, 2021
    Citizen called and left message concerning tree pruning status. Sent email to the Arborist
  • System · May 20, 2021
    follow up
  • System · June 28, 2021
    CITIZEN CALLED ABOUT THE TREE NEEDS TO BE TRIMED THE TREE IS HANGING ON THE HOUSE. Citizen would like to speak to the dep. would like to know an estimated time frame. please contact citizen
  • System · July 1, 2021
    Checking on status of request, caller stated no one has reached out regarding tree.
  • System · July 1, 2021
    Email sent to CSR Manager to check on status of request at Urban Forestry.
  • System · July 15, 2021
    Caller phoned back in to check on status of request, states tree has ongoing issues with limbs growing into the public right-of-way & making it difficult for pedestrians to use the sidewalk. Caller has subsequent open ticket regarding same tree: DPW000070552
  • Staff · July 26, 2021
    Status showing as complete. Closing Ticket

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