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DPW000035655

Pothole on Road

How we assembled this data →

CompletedClosed September 25, 2019
Requested
September 13, 2019
Subtype
Pothole Repair
Location
1712 Kingswood St 23224
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
9
Neighborhood
McGuire Manor

Description

crew came out to fix the pothole but it was filled with leaves and water so they didn't fix it because of the leaves and water; this was in December. She is calling back becausethe hole and the pothole needs to be repaired

Details

Additional Potholes on Block
No

History

  1. September 13, 2019
    The service request is submitted.
  2. September 13, 2019
    The service request status has been changed to Assigned to Department.
  3. September 24, 2019
    The Reporter logged a follow-up request from a constituent.
  4. September 25, 2019
    The service request status has been changed to Completed.
  5. October 3, 2019
    The Reporter logged a follow-up request from a constituent.
  6. October 3, 2019
    The Reporter logged a follow-up request from a constituent.
  7. October 15, 2019
    The Reporter logged a follow-up request from a constituent.
  8. November 6, 2019
    The Reporter logged a follow-up request from a constituent.
  9. November 6, 2019
    The Reporter logged a follow-up request from a constituent.
  10. November 8, 2019
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · September 13, 2019
    Cityworks ID: 404448
  • System · September 24, 2019
    citizen calling to check the status of request
  • Staff · September 25, 2019
    completed by iw, 9/24
  • System · October 3, 2019
    Calling regarding a pothole request; marked complete but work has not been done; citizen requests follow up; sent escalation email
  • System · October 15, 2019
    Caller state you're that the repair was not completed and the request was initially put in December 2018; she feels that she is being singled out, and I informed her that was not the case; I informed caller of the work load of DPW and the pothole will be repaired.
  • System · November 6, 2019
    Citizen is checking the status of her request
  • System · November 6, 2019
    i sent an email to find out what is doing on with the pothole request.

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