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DPW000027996

Assess Existing Tree or Stump

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CompletedClosed September 10, 2021
Requested
June 4, 2019
Subtype
Standard Tree Maintenance
Location
1804 N 21st St 23223
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
7
Neighborhood
Brauers

Description

Citizen called stated tree limbs needs to trimmed.

Details

Street Blocked?
Yes
Sidewalk Blocked?
Yes

History

  1. June 4, 2019
    The service request is submitted.
  2. June 4, 2019
    The service request status has been changed to Assigned to Department.
  3. June 27, 2019
    The Reporter logged a follow-up request from a constituent.
  4. July 19, 2019
    The Reporter logged a follow-up request from a constituent.
  5. August 19, 2019
    The Reporter logged a follow-up request from a constituent.
  6. October 8, 2019
    The Reporter logged a follow-up request from a constituent.
  7. October 24, 2019
    The Reporter logged a follow-up request from a constituent.
  8. March 3, 2020
    The Reporter logged a follow-up request from a constituent.
  9. March 18, 2020
    The Reporter logged a follow-up request from a constituent.
  10. August 10, 2021
    The Reporter logged a follow-up request from a constituent.
  11. September 10, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · June 4, 2019
    Cityworks ID: 397110
  • Staff · June 10, 2019
    F1 Oak 46" Contract Prune ID 29982 CD 7
  • System · June 27, 2019
    Caller wanted to check the status.
  • System · July 19, 2019
    check the status
  • System · August 19, 2019
    Called to check of request sent email to supervisor and DPW to contact citizen on when tree will be pruned.
  • Staff · August 20, 2019
    Response from Arborist, M. Staton: Thank you! I have this tree on a contractors list for pruning due to the presence of overhead utilities. I left a voicemail for Ms. Brown just now. Thanks!
  • System · October 24, 2019
    Checking on request
  • System · October 24, 2019
    Mayor Escalation sent to DPW for review
  • Staff · February 6, 2020
    uplicate to 389345 on contractors list to prune.
  • System · March 3, 2020
    citizen called back stating nothing has been done, escalation email sent to department
  • Staff · March 3, 2020
    Response from Arborist M. Staton: This tree just went to our contractor to prune. I’ve talked with Ms. Brown about this many times and will reach out to her again today. Thanks!
  • Staff · April 14, 2020
    talked to resident by phone. Let them know this will be completed by the end of fiscal year.
  • System · May 26, 2021
    Citizen called back tree is hanging on wire and is fearful with storm season coming that this will cause issues.
  • System · July 14, 2021
    Citizen called me back regarding status and also re-escalated with the Mayors office regarding tree work not being completed by end of fiscal year 2020
  • System · August 5, 2021
    Citizen called back requesting update on request, email sent following up on Mayor Escalation requesting call back by COB Friday 8/6
  • System · August 10, 2021
    Follow up!
  • Staff · September 2, 2021
    Tree has been pruned by contractor and no work is needed at this time. Utility company does not see a need to perform work on this tree at this time. If the resident wishes to hire a private company to performwork on a city tree I will approve the permit.

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