DPW000021366
Repair Alley
- Requested
- March 14, 2019
- Subtype
- Asphalt Alley Repair
- Location
- 1831 W Cary St 23220
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 5
- Neighborhood
- The Fan
Description
HUGE POTHOLES, PLEASE HELP!!! THANKS FOR ALL YOU DO!!!
History
- March 14, 2019The service request is submitted.
- March 14, 2019The service request status has been changed to Assigned to Department.
- May 2, 2019The Reporter logged a follow-up request from a constituent.
- June 17, 2019The Reporter logged a follow-up request from a constituent.
- August 23, 2019The Reporter logged a follow-up request from a constituent.
- August 29, 2019The service request status has been changed to Completed.
Comments
- Staff · March 14, 2019Cityworks ID: 390870
- System · May 2, 2019Caller wanted to check the status of the request.
- System · June 17, 2019Caller wanted to check the status - sent escalation email to supervisor regarding request.
- Staff · August 23, 2019Please investigate this request has escalated potholes need to be filled asap
- System · August 23, 2019Escalated call - spoke with Mr. Jessee apologized for delay in getting a response from earlier escalation. Advised spoken with DPW to see about getting alley inspected for service and provided the normal timeframe for alley could be over a year. He was thankful for the call and information
- Staff · August 28, 2019per iw, started on the alley at this location, will be completed today, 8/28
- Staff · August 29, 2019completed by iw, 8/28