Assess Existing Tree or Stump

Description

RE: Ms King, 507 Arnold Ave, 447-4197 / RVA311#-%049005 Sam has escalated a case to me that has not loaded into Cityworks just yet, but this request has been on our systems since March 2018. This particular case may involve an elderly/disabled (ADA) citizen because there is a wheel chair ramp on the front of this home. Our customer reports the tree is now leaning over more and more and asks for the tree to be removed. Can your team communicate with Ms. King? Thanks so much in advance!

Details

Street Blocked?

No

Sidewalk Blocked?

No

History

1. October 5, 2018
   The service request is submitted.
2. October 5, 2018
   The service request status has been changed to Assigned to Department.
3. July 26, 2019
   The Reporter logged a follow-up request from a constituent.
4. September 27, 2019
   The Reporter logged a follow-up request from a constituent.
5. January 19, 2021
   The service request status has been changed to Completed.

Comments

• Staff · May 4, 2019
  omplete
• System · July 26, 2019
  Caller is very concerned about the tree - she states no work has been done to the tree and it has started to make cracking sounds when the wind blows. She is concerned the tree will fall or a large portion will break off - email sent to UF.
• System · September 27, 2019
  Citizen calling back; very concerned; Calling regarding a tree in front of home; tree is hanging over house; needs to be cut; it is dangerous; if bad storm limbs may fall on house; a second email was sent to urban forestry
• Staff · September 27, 2019
  Hi Sam, Attached above is a copy of an email that was sent on 07-26-19 concerning Ms. King’s concerns. I was unable to find a response. Ms. King has called in again and also stated she has notified12 on your side concerning the city tree hanging over her house and her neighbor’s house. Please also see the email below. The Service Request number is 379121. She can be reached at 804-447-4197. Thank you
• Staff · September 27, 2019
  Janine Lester met with Ms. King on August 28, 2019 and sent an email at 9:57AM that morning to Sharon North, cc’ing myself and John Chupek, that reads as follows: “I just finished meeting with Ms.King. I assessed two trees in front of her home at 507 Arnold Av. The following summarizes my findings and recommendations: 33” oak #28286- prune for deadwood and monitor for decline. Numerous large diameter pruning wounds a contributing factor. 32” oak #28287- remove, significant crown dieback, poor structure, large diameter deadwood and insects feeding on fermenting exudate. Sam, no OHU involvement, numbers gathered for your convenience. Please don’t hesitate to contact me if you have any questions or if I can be of further assistance. Regards, Janine “ Because of the size of these trees I currently have them on a contractor pruning and contractor removal list, respectively. I’m not sure if a specific timeframe for the work was conveyed to Ms. King by Janine, but I will see what I can find out. I will reach out to Ms. King as well. Thanks, Sam Lilly City Arborist
• Staff · February 5, 2020
  #28287 removed; stump remains on crew list
• Staff · July 31, 2020
  Stump removal complete -Close
• Staff · January 19, 2021
  Request has been completed to best of our knowledge and available resources