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DPU000033875

Clean Stormwater Drain

Public Utilities

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Assigned
Requested
January 5, 2026
Subtype
Basin Cleaning
Location
1101 Richmond Hwy, 23224
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
8
Neighborhood
Oak Grove

Description

Citizen is calling to speak about a cleanout in front of the property that is clogged. Citizen would like a call to further explain what's going on

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. January 5, 2026
    The service request is submitted.
  2. January 5, 2026
    The service request status has been changed to Assigned to Department.
  3. January 13, 2026
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · January 5, 2026
    Cityworks ID: 573863
  • System · January 13, 2026
    Citizen if requesting to call before coming out - caller states the clog is underground about 8 feet - 40-50 feet with cleanout outside the building with tree-roots that is clogging the drain. Caller states every time there is a cleanout there are tree roots. Caller states he has tenants in the building and he is unclogging the basin and it is costly to continue to unclog the drain

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