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DPU000032696

Report Odor from Sewer

Public Utilities

How we assembled this data →

CompletedClosed October 10, 2025
Requested
October 1, 2025
Subtype
Odor from Sewer
Location
2816 Kensington Ave, 23221
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
The Museum District

Description

I tried calling the number listed but was not able to talk to any person. My bathroom shower and sink smell like sulfur every day and continue to until I turn them on for at least a minute. Then the smell dissipates. It is a clear rotten egg smell. I saw that other people reported this in mid September but the news says it was resolved. I wanted to report that it has not been resolved in my building.

Details

Odor Area
Inside building
Any disruption in service?
No

History

  1. October 1, 2025
    The service request is submitted.
  2. October 1, 2025
    The service request status has been changed to Assigned to Department.
  3. October 10, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · October 1, 2025
    Cityworks ID: 567794
  • Staff · October 10, 2025
    Inside the building is private property and is the homeowners responsibility. We will clean the mainlines in the area next week to ensure that the mains are clear and flowing.

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