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DPU000032682

Report Sinkhole

Public Utilities

How we assembled this data →

CompletedClosed September 30, 2025
Requested
September 30, 2025
Subtype
Sinkhole
Location
4015 W Franklin St, 23221
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Malvern Gardens

Description

Name: Halen Johnson Number: 8004-840-8308 Email or Mailing address: 4015 W Franklin St Richmond, VA 23221 Form Type: Sidewalk repair “ Large Hole in front yard near meter “ Time frame : since June 2025 Location : Next to Gas meter Would like to know when the department would be out to fix damage Previous ticket response information from DPW is DPW000215603

Details

Streets between or nearest intersection
4015 W Franklin st 23221
Is it on the property?
No
Approximate size of the void?
Less than 12 inches

History

  1. September 30, 2025
    The service request is submitted.
  2. September 30, 2025
    The service request status has been changed to Assigned to Department.
  3. September 30, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · September 30, 2025
    Cityworks ID: 567751
  • System · September 30, 2025
    Ticket opened in error------>There is a email communication with DPU to resolve the property restoration concern
  • Staff · October 21, 2025
    On 10/1/25, an employee was sent to the location and reported that there was no cave-in found.

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