DPU000031940

Clean Stormwater Drain

Public Utilities

This record has been open for 10 months. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.

Assigned

Requested: July 29, 2025
Subtype: Basin Cleaning
Location: 9524 Fernleigh Dr, 23235; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 4
Neighborhood: Huguenot

Description

Asked 311 for help over a year ago. Getting worse due to heavy rains & neighbor uphill from me who NEVER has leaves picked up. Now there is compacted dirt & leaves clogging the grate. This drain was poorly designed. Please help. Thx.

Details

Is the inlet/basin clogged?: Yes
Is the street flooding?: No
Is there an odor coming from the basin?: No

History

July 29, 2025
The service request is submitted.
July 29, 2025
The service request status has been changed to Assigned to Department.
September 13, 2025
The Reporter logged a follow-up request from a constituent.
September 25, 2025
The Reporter logged a follow-up request from a constituent.
September 30, 2025
The Dispatcher logged a follow-up request from a constituent.
October 4, 2025
The Dispatcher logged a follow-up request from a constituent.

Comments

Staff · July 29, 2025
Cityworks ID: 563028
System · September 25, 2025
Citizen is following up. She is requesting an update on this request.

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