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DPU000030557

Clean Stormwater Drain

Public Utilities

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This record has been open for 1 year. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
Assigned
Requested
April 17, 2025
Subtype
Basin Cleaning
Location
6232 Winter Road, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
9
Neighborhood
Worthington

Description

The street floods when it rains and the basin needs to be cleaned. The citizen states there is a damp smell after the rain.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. April 17, 2025
    The service request is submitted.
  2. April 17, 2025
    The service request status has been changed to Assigned to Department.
  3. June 20, 2025
    The Reporter logged a follow-up request from a constituent.
  4. July 10, 2025
    The Reporter logged a follow-up request from a constituent.
  5. July 15, 2025
    The Reporter logged a follow-up request from a constituent.
  6. July 15, 2025
    The Reporter logged a follow-up request from a constituent.
  7. July 17, 2025
    The Reporter logged a follow-up request from a constituent.
  8. July 31, 2025
    The Reporter logged a follow-up request from a constituent.
  9. August 13, 2025
    The Reporter logged a follow-up request from a constituent.
  10. September 4, 2025
    The Reporter logged a follow-up request from a constituent.
  11. September 30, 2025
    The Reporter logged a follow-up request from a constituent.
  12. September 30, 2025
    The Reporter logged a follow-up request from a constituent.
  13. November 17, 2025
    The Reporter logged a follow-up request from a constituent.
  14. February 12, 2026
    The Reporter logged a follow-up request from a constituent.
  15. March 4, 2026
    The Dispatcher logged a follow-up request from a constituent.
  16. March 13, 2026
    The Reporter logged a follow-up request from a constituent.
  17. March 31, 2026
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · April 17, 2025
    Cityworks ID: 554466
  • System · June 20, 2025
    Drain is still causing flooding and citizen is requesting to have her ticket escalated.
  • System · July 31, 2025
    Citizen has called x2 today 7/31 regarding request - email sent to management
  • System · October 2, 2025
    Voicemail: Returned voicemail & left message for resident advising I will be following-up on the Service Request.
  • System · March 13, 2026
    Caller phoned back in
  • System · March 31, 2026
    Mobile number: 804-938-3647

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