DPU000028772
Clean Stormwater Drain
Public Utilities
This record has been open for 1 year. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
- Requested
- November 16, 2024
- Subtype
- Basin Cleaning
- Location
- 3100 Hanes Ave, 23222
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 3
- Neighborhood
- Brookland Park
Description
There is a malodorous odor coming from the sewer. We can’t recall the last clean out. Its concerning because the odor could be caused by a back up, which will get worst whenever rain finally comes and the drought ends.
Details
- Is the inlet/basin clogged?
- No
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- Yes
History
- November 16, 2024The service request is submitted.
- November 16, 2024The service request status has been changed to Assigned to Department.
- November 19, 2024The Reporter logged a follow-up request from a constituent.
- November 20, 2024The Reporter logged a follow-up request from a constituent.
- December 12, 2024The Reporter logged a follow-up request from a constituent.
- January 15, 2025The Reporter logged a follow-up request from a constituent.
Comments
- Staff · November 16, 2024Cityworks ID: 542053
- Staff · November 18, 2024Request has be relay to Field Supervisor for assessment please allow time for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- Staff · November 26, 2024DPU Stromwater Vactor Crew was dispatch and stated that service request was completed, crew clean location with high pressure water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum. Crew reported that the blind cap need to be replaced as it was damaged and this is caused the smell in the area.
- System · January 15, 2025Caller phoned back in, reported issue has not yet been resolved