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DPU000028772

Clean Stormwater Drain

Public Utilities

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This record has been open for 1 year. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
Assigned
Requested
November 16, 2024
Subtype
Basin Cleaning
Location
3100 Hanes Ave, 23222
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
3
Neighborhood
Brookland Park

Description

There is a malodorous odor coming from the sewer. We can’t recall the last clean out. Its concerning because the odor could be caused by a back up, which will get worst whenever rain finally comes and the drought ends.

Details

Is the inlet/basin clogged?
No
Is the street flooding?
No
Is there an odor coming from the basin?
Yes

History

  1. November 16, 2024
    The service request is submitted.
  2. November 16, 2024
    The service request status has been changed to Assigned to Department.
  3. November 19, 2024
    The Reporter logged a follow-up request from a constituent.
  4. November 20, 2024
    The Reporter logged a follow-up request from a constituent.
  5. December 12, 2024
    The Reporter logged a follow-up request from a constituent.
  6. January 15, 2025
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · November 16, 2024
    Cityworks ID: 542053
  • Staff · November 18, 2024
    Request has be relay to Field Supervisor for assessment please allow time for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · November 26, 2024
    DPU Stromwater Vactor Crew was dispatch and stated that service request was completed, crew clean location with high pressure water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum. Crew reported that the blind cap need to be replaced as it was damaged and this is caused the smell in the area.
  • System · January 15, 2025
    Caller phoned back in, reported issue has not yet been resolved

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