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DPU000028027

Clean Stormwater Drain

Public Utilities

How we assembled this data →

CompletedClosed May 15, 2025
Requested
August 30, 2024
Subtype
Basin Cleaning
Location
2201 Troy Ct, 23224
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
9
Neighborhood
South Garden

Description

The citizen is reporting that the ditch behind his house was only halfway cleaned. It needs to be cleaned from Powell Rd through to Troy. When it rain it floods all the way up to his patio. He is requesting to have this completely cleaned out.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. August 30, 2024
    The service request is submitted.
  2. August 30, 2024
    The service request status has been changed to Assigned to Department.
  3. September 4, 2024
    The Reporter logged a follow-up request from a constituent.
  4. October 1, 2024
    The Reporter logged a follow-up request from a constituent.
  5. May 15, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · August 30, 2024
    Cityworks ID: 537621
  • System · August 30, 2024
    He requests to have this expedited
  • Staff · September 2, 2024
    Dispatched to N. Sumpter on 9/1/2024.
  • System · March 6, 2025
    Caller is requesting again to please clean storm drain. All the debris is backed up in his yard. Provided phone # to City Council Nicole Jones
  • System · April 10, 2025
    cleaning ditch behind his home @ 2201 troy court richmond va, ticket is over 8 months overdue he requested Bobby Vincent #
  • System · April 10, 2025
    sent email to sups to follow up for citizen
  • Staff · May 15, 2025
    Ditch was cleared

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