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DPU000025751

Clean Stormwater Drain

Public Utilities

How we assembled this data →

CompletedClosed March 6, 2026
Requested
January 26, 2024
Subtype
Basin Cleaning
Location
4230 W Grace St, 23230
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Sauer's Gardens

Description

The tree and root at 1400 Sauer Avenue is causing flooding to both Sauer and Grace Ave. Both drains completely clog due to the root system. Please remove the Tree and Root ASAP. Simply removing debris will not solve this problem. thank you!

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
Yes

History

  1. January 26, 2024
    The service request is submitted.
  2. January 26, 2024
    The service request status has been changed to Assigned to Department.
  3. March 6, 2026
    The service request status has been changed to Completed.

Comments

  • Staff · January 26, 2024
    Cityworks ID: 520906
  • Staff · January 29, 2024
    Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · March 18, 2024
    Location is schedule for CCTV due the drainage issue at this location.
  • Staff · April 30, 2024
    Location was report to have a blockage; CCTV inspection found a major root ball in the lateral pipe and several sections of the pipe with the start of pipe separated. Crew will attempt root cutter nozzle in attempt removed roots in the line.
  • Staff · April 30, 2024
    Location has been recommend for rehab of the North East Basin
  • Staff · March 6, 2026
    cleaned and jetted

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