DPU000025224
Assess Standing Water
Public Utilities
- Requested
- December 8, 2023
- Subtype
- Assess Stormwater
- Location
- 3326 Hanover Ave, 23221
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 1
- Neighborhood
- The Museum District
Description
Standing water in street - possible water leak
Details
- Problem area
- Street
- Is there standing water?
- Yes
- Is the problem in the rear of the property?
- No
- Is the problem in the front of the property?
- Yes
- Is the problem on the side of the property?
- No
- Is there a erosion issue?
- No
- Is the problem in the creek or stream?
- No
- Is this related to vegetation?
- No
History
- December 8, 2023The service request is submitted.
- December 8, 2023The service request status has been changed to Assigned to Department.
- December 10, 2023The service request status has been changed to Completed.
Comments
- Staff · December 8, 2023Cityworks ID: 517249
- Staff · December 10, 2023D. Rivers spoke with the citizens Ms. Desportes on 12/10/2023: Found: Citizen called DPU on 12/8/2023 but could not reach a representative. To the best of Ms. Desportes knowledge no one has response to this possible water leak. This service request DPU000025224 is for DPU Storm Water Utility to response. Based on the comments from the citizens & the lack on rain on Friday, December 8th this does not appear to be any storm water infrastructure failure. Immediate action: D. Rivers called / email DPU Customer Service on Sunday 12/10/2023 to report this leak & request a technical to response today for this reported water leak.
- Staff · December 10, 2023Update: D. Rivers spoke to the Customer Service Rep; she will contact the citizen today to determine if the water leak is causing any property damage & make a determination on dispatching someone to assess the situation thereafter. This request is not related to DPU Storm Water Utility Division infrastructure & will be closed to this division only. Email sent to DPU Customer Service Rep with details.