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DPU000024030

Report Sinkhole

Public Utilities

How we assembled this data →

CompletedClosed December 29, 2025
Requested
July 28, 2023
Subtype
Sinkhole
Location
1201 E Cary St, 23219
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
6
Neighborhood
Shockoe Slip

Description

Sinkhole between the Omni hotel and the Tobacco Company Restautant in the street .

Details

Streets between or nearest intersection
12th and Cary st
Is it on the property?
No
Approximate size of the void?
Greater than 12 inches

History

  1. July 28, 2023
    The service request is submitted.
  2. July 28, 2023
    The service request status has been changed to Assigned to Department.
  3. October 8, 2025
    The Reporter logged a follow-up request from a constituent.
  4. December 29, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · July 28, 2023
    Cityworks ID: 507319
  • System · October 9, 2025
    Email sent to DPU requesting an update
  • Staff · December 29, 2025
    Technician has assessed location and work has been complete. Spoke to caller and they did not have an address for the intersection where a new cavitation has formed (a new ticket must be created). CLOSING SERVICE REQUEST.

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