DPU000023426
Clean Stormwater Drain
Public Utilities
This record has been open for 3 years. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
- Requested
- May 25, 2023
- Subtype
- Basin Cleaning
- Location
- 4014 Northrop St, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 5
- Neighborhood
- Northrop
Description
It seems that every time it rains, this basin floods. Not sure if regular maintenance is sufficient or if some change is needed. The home owner of the property most effected and neighbors clean up trash and leaves along the ditch but it’s not enough.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- Yes
History
- May 25, 2023The service request is submitted.
- May 25, 2023The service request status has been changed to Assigned to Department.
- October 16, 2023The Reporter logged a follow-up request from a constituent.
- March 27, 2024The Reporter logged a follow-up request from a constituent.
Comments
- Staff · May 25, 2023Cityworks ID: 501812
- Staff · May 30, 2023Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- System · October 16, 2023email sent to Storm Water team for review and follow up
- Staff · October 18, 2023This location was visited and will need ditch maintenance to open the under road pipe along with the cleaning of the curb and gutter in order to correct issues at this location. A call was made to the customer as well to advise her of my findings
- Staff · March 28, 2024I just got off the phone with Ms. Wood. She is not having any problems with her basement and she is not expecting the City to do anything as it relates to her property. She did reference the existing ticket for the drainage easement that runs along side her home and when that will be cleaned. I shared with her that the request is in the system and that currently we have no tentative schedule due to resources but would be reaching out when we can forecast our timelines in the oncoming weeks. Ms. Wood was understanding and in agreement with this approach.