DPU000023320
Clean Stormwater Drain
Public Utilities
- Requested
- May 17, 2023
- Subtype
- Basin Cleaning
- Location
- 3121 Klondike Road, 23235
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Huguenot
Description
Partially clogged before storm. Currently 100% clogged. Leaves came down into Colbert pipe from neighbors yard.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- May 17, 2023The service request is submitted.
- May 17, 2023The service request status has been changed to Assigned to Department.
- June 23, 2023The Reporter logged a follow-up request from a constituent.
- June 26, 2023The Reporter logged a follow-up request from a constituent.
- June 30, 2023The Reporter logged a follow-up request from a constituent.
- July 7, 2023The Reporter logged a follow-up request from a constituent.
- July 13, 2023The Reporter logged a follow-up request from a constituent.
- July 19, 2023The Reporter logged a follow-up request from a constituent.
- July 24, 2023The Reporter logged a follow-up request from a constituent.
- August 7, 2023The service request status has been changed to Completed.
Comments
- Staff · May 17, 2023Cityworks ID: 500944
- System · June 23, 2023follow up.
- System · June 26, 2023please update the citizen states she saw the a neighbor raking the leaves to the storm drain his 3135 Klondike Road, 23235. requesting to have it clean
- System · June 30, 2023Follow up; checking on status of service request.
- System · July 7, 2023Follow-up on this ditch being clogged.
- System · July 7, 2023Customer wants neighbor to know that he just can't put leaves in the ditch.
- System · July 13, 2023Caller phoned back in to report ongoing issues with neighboring property raking leaves into ditch
- System · July 19, 2023Caller phoned back in to place a complaint regarding not hearing back from DPU
- System · July 19, 2023follow up.
- System · July 24, 2023Caller states she is calling back in reference to a SR that had been created....Caller wants and needs the ditch in their area to be cleaned...states she wants the neighbor cited for not getting up the leaves which causes the problem. (Caller was advised that this concern was just escalated on Friday the 21st; and that someone should be contacting her in reference to the escalation)
- Staff · August 7, 2023Was in the area and Ms. Marchetti asked my crew to open her pipes at her house so i checked city works for a ticket. so the crew and I cleaned the asphalt ditch & pipes this is closed.