Report Sinkhole

Description

I originally reported this 1/11/20 (DPU00000793). Request was closed 1/27/23 w/o being fixed. It started out as a puddle & became a big sink hole. you came a put a metal plate 2/4/20. But nothing has been done since, So. it's still raised & unfixed. Because it is raised, 2 cars cannot pass. 1 has to pull over so the other can pass. Is this ever going to be fixed? 2 gentlemen came out on 4/11/23. They said "City would come out w/ more asphalt so plate wouldn't move. They DIDN'T say City would fix. Then 3 City employess were out 4/17/23. Got out of truck, looked at & drove off! It's now 6/9/23 & nothing has been done. Please advise!!! I've been waiting for this to be fixed since originally reported 1/11/20. 2 workers w/ the city told me over 2 years ago that city would (not fix) put more asphalt down around plate so it wouldn't pop up & make noise. Especially since Government Road is closed & drivers are ignoring the detour signs. As shown in pics, workers came & fixed some potholes right beside plate. Did they put down asphalt around the plate so it wouldn't pop up? No!!! I'm at a loss of what to do to get this fixed. I guess the next recourse is to contact Cynthia Newbill. 5/8/25 - Yay, looks like the city might be working on fixing. About time as I originally reported 1/11/20!! My boyfriend talk to the company that's going to do the boring. I talk to a gentleman w/ Benchmark (marking where the utilities are) Mon. I talked to a surveyor Wed that is also looking at where the utilities are. He thought it had something to do w/ the "hole". 7/18/25 - still not fixed. Pic is from today. - A lot of paving has been going on in the area. You just finished the 3600 block of E. Broad St. Looks very good! - hope this will get fixed before you pave N. 36th Street. Originally reported 1/11/20. - your last comment added was 4/3/23 cityworks id 497526 8/18/25 - sent DPW an email as they sent a list of areas to pave in Church Hill to Sam Patterson 6/26/25. It included 36th Street which did NOT get paved. Maybe as they are waiting on DPU to fix. Benchmark came out & marked the street where utilities are. A company was supposed to come drill per employee. The next day, a surveyor was out. He said they would send the city the results. This was about a 3 months ago. Again, nothing has been done nor comment from the city. Ladonna Hardy Wilson w/ city is checking on. Maybe she'll get something done. 11/26/25 Benchmark was out 5/12/25 & marked where the utilities where. Then on 5/14/25, a surveyor who said they where also surveying the utilities for the company to drill. That company would then send their results to the city. Never saw anyone drilling. Then 8/19/25, Accumark was out to mark the utilities again. Today, 11/26/25, Benckmark was out again. A gentleman got out of car, checked their markings from 5/12/25 . Still there. So, he got back in car, sat there about 10 mins, then left. You've now had Benchmark out twice (5/12 & 11/26) & Accumark out once (8/19). I hope this means you're finally going to fix??! Reported 1/11/20 & last comment from city 4/3/23.

Details

Streets between or nearest intersection

E. Broad St. & N. 36th St.

Is it on the property?

No

Approximate size of the void?

Greater than 12 inches

History

1. April 2, 2023
   The service request is submitted.
2. April 2, 2023
   The service request status has been changed to Assigned to Department.
3. February 18, 2026
   The service request status has been changed to Completed.

Comments

• Staff · April 3, 2023
  Cityworks ID: 497529
• Staff · February 18, 2026
  This location is a CIP and will be repaired by CIP's contractors.