DPU000022370
Report sewer manhole problem
Public Utilities
- Requested
- February 3, 2023
- Subtype
- Assess sewer manhole problem
- Location
- 4114 Pawnee Road, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Stratford Hills
Description
Steel plate placed in the road 8/22; caller states a hole has formed on the side of the plate and the road is collapsing clasping on the edge of the street and dirt has started to sink into the hole.
Details
- Area
- In the street
- Approximate size of the opening?
- Less than 12 inches
- Shape of the opening?
- Round
History
- February 3, 2023The service request is submitted.
- February 3, 2023The service request status has been changed to Assigned to Department.
- February 16, 2023The Reporter logged a follow-up request from a constituent.
- June 1, 2023The Reporter logged a follow-up request from a constituent.
- July 29, 2025The service request status has been changed to Completed.
Comments
- Staff · February 3, 2023Cityworks ID: 493713
- System · February 16, 2023Follow-up
- System · February 16, 2023Soft transfer to DPU indicated he would dispatch someone out today to investigate the steel plate caving into hole.
- System · June 1, 2023Caller states a 2nd hole is forming near steel plate and there is opening at the side of the steel plate and asphalt has given way the hole is open.. The road is cracking underneath and the road is sinking. Caller states her daughter has to back out on the road that is cracking and she has her children in the car. Placed 2nd call to dispatch and 311 agent was informed DPU will have someone to contact citizen.
- Staff · July 29, 2025Spoke with caller, was advised the issue has been resolved. CLOSING SERVICE REQUEST.