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DPU000021750

Clean Stormwater Drain

Public Utilities

How we assembled this data →

CompletedClosed January 30, 2023
Requested
December 16, 2022
Subtype
Basin Cleaning
Location
6123 Derwent Road, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
9
Neighborhood
Pocoshock

Description

called says alot of mud backed up and clogged ---comcast was out there working and truck got stuck and caused mud to back she says needs to cleaned

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
No
Is there an odor coming from the basin?
No

History

  1. December 16, 2022
    The service request is submitted.
  2. December 16, 2022
    The service request status has been changed to Assigned to Department.
  3. January 26, 2023
    The Reporter logged a follow-up request from a constituent.
  4. January 30, 2023
    The service request status has been changed to Completed.

Comments

  • Staff · December 16, 2022
    Cityworks ID: 489729
  • System · January 26, 2023
    Follow up escalated to supervisor
  • System · January 26, 2023
    Email sent to DPU for follow up
  • Staff · January 26, 2023
    work is being scheduled
  • Staff · January 26, 2023
    Contact made with the customer (No need to call again). The complaint is the ditch was damaged by a contractor from Comcast. Vehicle rutted the ditch line and created mud and depressions in the ditch linecausing water to stand. Location requires minimal work stated by the resident. Please assess and schedule within existing work plan.
  • Staff · January 30, 2023
    Went to location Fixed shoulder of road opened ditch by hand Miss Hamlin is happy ticket closed.

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