DPU000021085
Report Sinkhole
Public Utilities
- Requested
- October 18, 2022
- Subtype
- Sinkhole
- Location
- 2625 W Grace St, 23220
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 2
- Neighborhood
- The Fan
Description
Sink hole in The Alley- Citizen had ti get his car towed out of the hole. He syas the cobblestones have collaped in the alley and there is a huge hole- Between Grace St & Monument Ave
Details
- Streets between or nearest intersection
- Mulberry St
- Is it on the property?
- No
- Approximate size of the void?
- Greater than 12 inches
History
- October 18, 2022The service request is submitted.
- October 18, 2022The service request status has been changed to Assigned to Department.
- October 25, 2022The Reporter logged a follow-up request from a constituent.
- December 27, 2022The Reporter logged a follow-up request from a constituent.
- December 29, 2022The Reporter logged a follow-up request from a constituent.
- February 7, 2023The Reporter logged a follow-up request from a constituent.
- July 25, 2025The service request status has been changed to Completed.
Comments
- Staff · October 18, 2022Cityworks ID: 484878
- System · October 25, 2022Rep. with DPU called for asst. with call; she transferred call...Caller is concerned that to date there's still the sinkhole that is continuing to form and there's no resolution; I spoke to Emergency Dispatch Rep who advised she can see in their notation that they did go out and it was reported and escalated pending on the severity and will be worked as soon as the schedule allows no ETA....Ms. Ann the caller for the husband was advised....
- System · December 27, 2022Citizen needs to do a follow up on prvs sr. Spoke Daffany with Emergency Dispatch says that tech did come out and they were able to proceed due to something was blocking the sink hole. Daffany also advised she would put in another request to the tech to come back out.
- System · December 29, 2022fu
- System · January 10, 2023#21085 sinkhole questions about when repair will be completed and current status . would like a call to discuss hole.
- System · February 7, 2023fu- checking on the status of repair; sinkhole was filled in but was not completed;
- Staff · July 25, 2025This ticket is being closed due to the extended lapse in time—over two years—without any further reported issues or follow-up requests. It is our belief that the matter was either addressed under a separate work order or the conditions leading to the service request have since been corrected. No further review or investigation is warranted at this time.