DPU000020388

Clean Stormwater Drain

Public Utilities

CompletedClosed February 9, 2023

Requested: August 19, 2022
Subtype: Basin Cleaning
Location: 6409 Elk Road, 23224; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 9
Neighborhood: Brookhaven Farms

Description

caller reports that this drain has not been cleaned in years and there is quite a bit of water when it rains

August 19, 2022
The service request is submitted.
August 19, 2022
The service request status has been changed to Assigned to Department.
October 17, 2022
The Reporter logged a follow-up request from a constituent.
November 17, 2022
The Reporter logged a follow-up request from a constituent.
February 8, 2023
The Reporter logged a follow-up request from a constituent.
February 9, 2023
The service request status has been changed to Completed.

Staff · August 19, 2022
Cityworks ID: 480263
System · October 17, 2022
Follow would like a time frame on when will be addressed . escalated to supervisor
System · November 17, 2022
Caller phoned back in to follow up on request, reporting drainage ditch at front of property still has clogging issues due to leaves
System · February 8, 2023
Called to check status escalated to supervisor in October and had no results .
System · February 8, 2023
Email sent to DPU for review
Staff · February 9, 2023
Request was assessed W. Tolson on 2/9/2023. Please see his comments from onsite assessement: I have spoken to the homeowners husband Mr. Alayon and informed him of homeowners responsibility of leaves inditch vegetation and grass removal that it is his responsibility he is OK with this at this there are leaves in the ditch I have removed by hand pipes are open this ditch is not in need of cutting it is on grade have called water leak into water department to be fix. Final Action: Request will be closed to DPU Storm Water Division per Supervisor assessment & conversation with homeowner.