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DPU000020347

Clean Stormwater Drain

Public Utilities

How we assembled this data →

CompletedClosed May 9, 2026
Requested
August 16, 2022
Subtype
Basin Cleaning
Location
4107 Silbury Road, 23234
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
8
Neighborhood
Cottrell Farms

Description

Citizen says that when it rains the ditch fills up with water.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. August 16, 2022
    The service request is submitted.
  2. August 16, 2022
    The service request status has been changed to Assigned to Department.
  3. February 21, 2023
    The Reporter logged a follow-up request from a constituent.
  4. September 26, 2023
    The Reporter logged a follow-up request from a constituent.
  5. January 9, 2024
    The Reporter logged a follow-up request from a constituent.
  6. June 12, 2024
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · August 16, 2022
    Cityworks ID: 479954
  • Staff · October 11, 2022
    Ditch maintenance in front to next driveway culvert is needed, the culvert need cleaning.
  • System · February 21, 2023
    Escalated to supervisor see when this issue will be addressed
  • System · September 26, 2023
    Caller phoning back in to report speaking previously with DPU representative Mr. Joyner, hasn't heard back at time of call
  • Staff · January 9, 2024
    I spoke with the customer this morning and advised her of the supervisor Mr. Joyner no longer being with the City of Richmond. This request will be given to Mr. Tolson to make necessary corrections to this location. Driveway pipe is holding water and will need to be jetted and evaluated to determine if replacement is necessary.

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