DPU000020289
Report Odor from Sewer
Public Utilities
- Requested
- August 11, 2022
- Subtype
- Odor from Sewer
- Location
- 3701 S Belmont Road, 23234
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 8
- Neighborhood
- Belmont Woods
Description
Issue starts at 3701 S Belmont Rd (sewer lines begins near creek) up to 5301 S Belmont Rd. Citizen is requesting to be there when they come out to access the issue. Odor has been an issue for months.
Details
- Odor Area
- Outside building
- Any disruption in service?
- No
History
- August 11, 2022The service request is submitted.
- August 11, 2022The service request status has been changed to Assigned to Department.
- August 18, 2022The Reporter logged a follow-up request from a constituent.
- August 22, 2022The Reporter logged a follow-up request from a constituent.
- July 11, 2025The service request status has been changed to Completed.
Comments
- Staff · August 11, 2022Cityworks ID: 479585
- Staff · August 13, 2022This location has been investigated by D. Osborne and he has located and taken pictures of a damaged lateral. I am submitting this SR to D. Osborne being that he has information on it already.
- System · August 18, 2022still have a problem with sewer oder DPU came out and it was patched but since there is still odor at times...the water in the creek looks dark may have sewer not sure; caller wants to speak to the sewer deptmt and wants to meet with the person about the concern; wants to know when to expect concern to be addressed (email Sup for asst)
- System · August 22, 2022Following-Up For Any Additional Information Since 8/13/2022
- System · August 22, 2022Called before about the sewer concern and smell he is still unable to pull it up on his computer. Caller is following up on what the status is for this request...because it's a major concern for their area...his request is to speak to DPU directly. (emailed Sup again in reference to concern call back request)
- Staff · July 11, 2025This ticket is being closed due to the extended lapse in time—over two years—without any further reported issues or follow-up requests. It is our belief that the matter was either addressed under a separate work order or the conditions leading to the service request have since been corrected. No further review or investigation is warranted at this time.