Repair Stormwater Drain

Description

So I have been send a request about holes on the side of the sewer drain infront of my house for some time now 3 times 6/2021, 7/2021, 4/2022. The hole is only getting bigger at this point a small child leg is able to fit in it. My son is on crutches and a boot from having surgery and getting in and out the car we have to be care that he don’t step near the homeot any one else step near the hole to injuy themselves. This request has be being placed for a year now! Please advise if we should be doing something else about this issue since it not being handled. When can we expect service to be done? Orange cones has been out here for months. Soon some one will be injured. This request has been unresolved for a long time with multiple request.

Details

Is the concrete or brick missing?

Concrete missing

Is metal exposed?

Yes

Is the top or cover missing?

Not missing

Approximate size of the opening?

Greater than 12 inches

Is the problem in the rear of the property?

No

Is the problem in the front of the property?

Yes

Is the problem on the side of the property?

No

History

1. May 13, 2022
   The service request is submitted.
2. May 13, 2022
   The service request status has been changed to Assigned to Department.
3. May 1, 2023
   The Reporter logged a follow-up request from a constituent.
4. July 3, 2023
   The service request status has been changed to Completed.

Comments

• Staff · May 13, 2022
  Cityworks ID: 471172
• Staff · May 18, 2022
  This inlet is scheduled to be investigated today.
• Staff · May 23, 2022
  The inlet has two cavitating spots on either side of the concrete pad surrounding the cast lid where it meets the curd. A dye test result shows water poured into the cavitation points is going under the gutter pan and entering the inlet where the front brick wall of the structure meets the bottom of the gutter pan thus taking in the dirt beneath the gutter pan and to the sides of the concrete pad.
• Staff · May 23, 2022
  The deck to this inlet is in need of repair as it is cracked in several areas. repairs should be made in twelve months.
• System · May 1, 2023
  Follow up, citizen says that the holes are getting bigger and wants to know when this will be completed. escalated to supervisor
• Staff · May 1, 2023
  An attempt has been made to contact the citizen via the contact number given on the CW Request... No answer. Another attempt will be made before the close of this day.
• Staff · July 3, 2023
  This location has been repaired and is operating correctly with no further issues.