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DPU000016096

Clean Stormwater Drain

Public Utilities

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CompletedClosed January 6, 2022
Requested
September 8, 2021
Subtype
Basin Cleaning
Location
4400 Cutshaw Ave, 23230
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Sauer's Gardens

Description

Storm Drain at the corner of Shenandoah St and Cutshaw Ave is stopped up and flooding. Drain is closest to 4400 Cutshaw Ave. Across the street is a RPS bus stop and when it rain it floods the area.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. September 8, 2021
    The service request is submitted.
  2. September 8, 2021
    The service request status has been changed to Assigned to Department.
  3. January 6, 2022
    The service request status has been changed to Completed.
  4. January 10, 2022
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · September 8, 2021
    Cityworks ID: 453960
  • Staff · September 14, 2021
    Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · January 6, 2022
    (temp) M.Gray and W.Mayo stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.
  • System · January 10, 2022
    Caller needs to discuss a storm drain concern..there's a request that was marked completed caller states the storm drain is still full of leaves and wasn't serviced....there are two storm drains the storm drain that wasn't done is the one closest to 4400 Cutshaw across from the bus stop. Caller wants to speak to the folks that was to have completed the job because water backs up at the bus stop where the kids get on the bus. (email sent to Sup for asst.)
  • System · January 11, 2022
    CSR Supervisor: Followed-Up with DPU about citizens concerns related to note from 1/6/2022

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