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DPU000015780

Assess Standing Water

Public Utilities

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CompletedClosed December 28, 2021
Requested
August 19, 2021
Subtype
Assess Stormwater
Location
4302 Hanover Ave, 23221
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Colonial Place

Description

Need to discuss the stormwater and sewer water are they the same pipes? Caller states the drain overflows when it rains heavily; caller states the pressure of this pushes up the pipes in his basement. Water stands at Hanover and Saur. Caller wants to

Details

Problem area
Street
Is there standing water?
No
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
Yes
Is there a erosion issue?
No
Is the problem in the creek or stream?
No
Is this related to vegetation?
No

History

  1. August 19, 2021
    The service request is submitted.
  2. August 19, 2021
    The service request status has been changed to Assigned to Department.
  3. December 28, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · August 19, 2021
    Cityworks ID: 452247
  • System · August 19, 2021
    Also caller wants to know if there would be human waste in the water on the street pushed from the sewer. Caller wants to know if this is true; according to the website he states he determined that the two isn't separate. Caller wants to be called to discuss his concerns.
  • Staff · August 19, 2021
    Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · December 28, 2021
    J.Richardson and and S.Crews stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.

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