DPU000015652
Assess Standing Water
Public Utilities
- Requested
- August 16, 2021
- Subtype
- Assess Stormwater
- Location
- 4300 Stuart Ave, 23221
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 1
- Neighborhood
- Colonial Place
Description
Since rain began falling at 5 pm Sunday, we have 14 inches water in our basement At 6 pm Sunday home’s interior water drain began pumping water INTO the home. We are the lowest point in our neighborhood and everything is flowing into our home.
Details
- Problem area
- Pipe
- Is there standing water?
- Yes
- Is the problem in the rear of the property?
- Yes
- Is the problem in the front of the property?
- Yes
- Is the problem on the side of the property?
- Yes
- Is there a erosion issue?
- Yes
- Is the problem in the creek or stream?
- Yes
- Is this related to vegetation?
- No
History
- August 16, 2021The service request is submitted.
- August 16, 2021The service request status has been changed to Assigned to Department.
- September 1, 2021The Reporter logged a follow-up request from a constituent.
- October 26, 2021The Reporter logged a follow-up request from a constituent.
- December 3, 2021The service request status has been changed to Completed.
Comments
- Staff · August 16, 2021Cityworks ID: 451665
- Staff · August 19, 2021Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- System · September 1, 2021FOLLOWING UP SHE IS WORRIED ABOUT THE RAIN THAT WILL START SOON
- System · September 1, 2021STORM BASIN NEEDS TO BE CLEANED OUT BEHIND 4300 STUART AVE THAT IS CAUSING FLOODING IN CITIZENS BASEMENT
- System · September 1, 2021ANYTIME THAT IT RAINS THE BASEMENT FLOODS
- System · October 26, 2021Follow up! Its been months and since then more neighbors have been affected with this issue. city was able to drain water away from home.
- Staff · November 23, 2021N Sumpter S, Crews and W.Mayo , this location had 4 of 4 that were inspected for clean and service. 4 of 4 needs service and is marked. Trash and Debris.
- Staff · December 3, 2021DPU Stormwater contractors PipeVision are assigned to this location have, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.