DPU000015628

Clean Stormwater Drain

Public Utilities

CompletedClosed October 18, 2021

Requested: August 16, 2021
Subtype: Basin Cleaning
Location: 424 N Sheppard St, 23221; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 1
Neighborhood: The Museum District

Description

I SUBMITTED A REQUEST TO HAVE THIS DRAIN CLEANED IN MARCH 2021. CLAIM NUMBER 14212. I HAVE CALLED TWO MORE TIMES. DRAIN IS STILL CLOGGED. MY BASEMENT FLOODED WITH SEWAGE YESTERDAY LATE AFTERNOON DURING THE STORM. THIS HAPPENS WHEN THE DRAIN BACKS UP

Details

Is the inlet/basin clogged?: Yes
Is the street flooding?: Yes
Is there an odor coming from the basin?: Yes

History

August 16, 2021
The service request is submitted.
August 16, 2021
The service request status has been changed to Assigned to Department.
August 24, 2021
The Reporter logged a follow-up request from a constituent.
October 18, 2021
The service request status has been changed to Completed.

Comments

Staff · August 16, 2021
Cityworks ID: 451588
Staff · August 19, 2021
Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
System · August 24, 2021
citizen is requesting a call from Rep. citizen states that this DPU000014212.
System · August 24, 2021
house is floating at this moment
Staff · October 9, 2021
L.Lockett , this location had 4 of 4 that were inspected for clean and service. 4 of 4 needs service and is marked. Leave and sediment,also possible roots issues at location
Staff · October 18, 2021
M DPU Stormwater contractors PipeVision are assigned to this location have, crew clean location with high water and vacuum truck. Crew clean sub and basin with high ressure hose and high pressure vacuum.

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