DPU000015183
Clean Stormwater Drain
Public Utilities
- Requested
- July 15, 2021
- Subtype
- Basin Cleaning
- Location
- 2113 Nicolet Cir, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Westlake Hills
Description
DPU
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- July 15, 2021The service request is submitted.
- July 15, 2021The service request status has been changed to Assigned to Department.
- August 11, 2021The Reporter logged a follow-up request from a constituent.
- August 31, 2021The Reporter logged a follow-up request from a constituent.
- September 30, 2021The Reporter logged a follow-up request from a constituent.
- October 28, 2021The Reporter logged a follow-up request from a constituent.
- April 4, 2022The Reporter logged a follow-up request from a constituent.
- August 19, 2022The Reporter logged a follow-up request from a constituent.
- September 27, 2022The service request status has been changed to Completed.
Comments
- Staff · July 15, 2021Cityworks ID: 449056
- System · August 11, 2021Follow up
- System · August 31, 2021FOLLOWING
- System · September 30, 2021Following up as nothing is done
- System · October 28, 2021Follow-up was told to send to my supervisor for some answers.
- Staff · October 29, 2021investigation into this request found the ditch in front of the residence is in need of cleaning along with the neighbors as well. at 2113 the ditch will need to be scooped with the trackhoe as it is not enough room to use the ditchmaster. driveway pipe will need to be jetted as well to restore proper drainage to this area. This request will be given to supervisor for work scheduling
- System · April 4, 2022Following up as nothing has been done. Requesting a call back asap
- Staff · April 25, 2022Ticket to be closed due to duplicate. For more details please refer to CW# 449056 and RVA 311# CRMDPU000015183 for more detail on location issues.
- Staff · April 25, 2022Disregard the last entry
- System · May 2, 2022Citizen is following up she received notification that service request has been closed however ditch in front of house hasnt been cleaned-she is requesting status---this ticket is open ticket according to notes
- System · August 19, 2022Checking on status of request; has received no follow up or scheduling; sent email
- Staff · August 22, 2022Talked to Ms. Marino there is 120 feet of ditch that needs to be cut and 4 pipes that are in need of cleaning with high pressure water. Have put on schedule.
- Staff · September 27, 2022Dipped 200ft of ditch cleaned pipe.