DPU000015083
Clean Stormwater Drain
Public Utilities
- Requested
- July 8, 2021
- Subtype
- Basin Cleaning
- Location
- 500 Republic Dr, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 9
- Neighborhood
- Beaufont
Description
Citizen is reporting that a ditch in the front and on the side of her home has debris in it which is blocking the drain and when it rains, the street floods and all the water comes under her house and in her yard.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- July 8, 2021The service request is submitted.
- July 8, 2021The service request status has been changed to Assigned to Department.
- November 23, 2021The Reporter logged a follow-up request from a constituent.
- June 6, 2022The Reporter logged a follow-up request from a constituent.
- October 14, 2022The Reporter logged a follow-up request from a constituent.
- November 10, 2022The service request status has been changed to Completed.
Comments
- Staff · July 8, 2021Cityworks ID: 448455
- Staff · July 9, 2021This location has been received and dispatched to supervisor for investigation. Please allow15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
- Staff · July 9, 2021investigation into this request found a small amount of debris in the culverts at Deter And Republic along with a small amount of debris cleaning in front of 500 Republic. This location will be given to supervisor for work scheduling.
- System · November 23, 2021follow up
- System · June 6, 2022Caller phoned back in to report drain issues still ongoing, also provided contact information for Richmond Animal Care & Control for caller to report instances of wild animals on property
- System · November 7, 2022following up on email escalation requesting follow up on ticket status
- Staff · November 10, 2022The cross the road culverts were unblocked and debris were removed.