DPU000014806
Clean Stormwater Drain
Public Utilities
- Requested
- June 15, 2021
- Subtype
- Basin Cleaning
- Location
- 4609 Radford Ave, 23230
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 1
- Neighborhood
- Monument Avenue Park
Description
according to CCTV it needs to be clean a lot of tree roots were found. please contact citizen 4609 Radford Avenue
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- June 15, 2021The service request is submitted.
- June 15, 2021The service request status has been changed to Assigned to Department.
- July 13, 2021The Reporter logged a follow-up request from a constituent.
- August 20, 2021The Reporter logged a follow-up request from a constituent.
- September 7, 2021The Reporter logged a follow-up request from a constituent.
- January 6, 2022The service request status has been changed to Completed.
Comments
- Staff · June 15, 2021Cityworks ID: 446706
- Staff · June 21, 2021Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- System · July 13, 2021follow up
- System · July 13, 2021escalated to supervisor
- System · July 13, 2021Spoke with citizen advised crews have been busy with the wet season we have had and are currently delayed in assessing and assigning work. Advised if he doesn't hear anything in a couple of weeks to give RVA311 a call back and I will look to escalate the issue.
- System · August 20, 2021CITIZEN IS CHECKING ON THE STATUS.
- System · September 7, 2021Caller phoned back in to check on status of request, provided information on staffing delays with DPU/DPW regarding delay in assessment/inspection/resolution of storm drain issue
- Staff · October 31, 2021N.Sumpter and W.Mayo this location had 4 of 4 that were inspected for clean and service. 3 of 4 needs service and is marked.