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DPU000014574

Clean Stormwater Drain

Public Utilities

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CompletedClosed August 21, 2021
Requested
May 31, 2021
Subtype
Basin Cleaning
Location
2918 Idlewood Ave, 23221
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
5
Neighborhood
Carytown

Description

This has been flooding for years, I seriously believe the plumbing is broken somewhere on Idlewood at that corner. The drain often backs up into our house (3004 idlewood)and we have had to call the city I think the clog is under shepard street It still keeps flooding and is making the pipes in our house smell terrible. I see that it has been tagged with 3 violations, any update on progress?

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
Yes

History

  1. June 1, 2021
    The service request is submitted.
  2. June 1, 2021
    The service request status has been changed to Assigned to Department.
  3. August 21, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · June 1, 2021
    Cityworks ID: 445594
  • Staff · June 1, 2021
    This location has been received and dispatched to supervisor for investigation. Please allow15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
  • Staff · June 3, 2021
    L.Lockett , this location had 3 of 3 that were inspected for clean and service. 3 of 3 needs service and is marked. Trash and Leaves. Basin casted at North-West Corner need to be reset as it not sitting correctly with the sidewalk
  • Staff · August 21, 2021
    N.Sumpter,W.Mayo, and M. Goode stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.
  • Staff · August 21, 2021
    N.Sumpter,W.Mayo, and M. Goode stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.
  • Staff · August 21, 2021
    Last was entry in error : N.Sumpter,W.Mayo, and S.Crews stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum. Location was also suggest by DPU StormWater Crew Chief N. Sumpter that the location need to be camera and basin NE corner lateral pipe seem to be block by something.
  • Staff · August 21, 2021
    Problem Description: This has been flooding for years, I seriously believe the plumbing is broken somewhere on Idlewood at that corner. The drain often backs up into our house (3004 idlewood)and we have had to call the city I think the clog is under shepard street;Is the inlet/basin clogged? Yes; Is the street flooding? Yes; Is there an odor coming from the basin Yes;

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