DPU000014473
Clean Stormwater Drain
Public Utilities
- Requested
- May 21, 2021
- Subtype
- Basin Cleaning
- Location
- 1901 Redwood Ave, 23223
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 6
- Neighborhood
- Whitcomb
Description
Citizen states that storm water drain is clogged with debris. Please assist. He states though prior request shows completed the drain was never cleaned.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- Yes
- Is there an odor coming from the basin?
- No
History
- May 21, 2021The service request is submitted.
- May 21, 2021The service request status has been changed to Assigned to Department.
- June 10, 2021The Reporter logged a follow-up request from a constituent.
- June 10, 2021The Reporter logged a follow-up request from a constituent.
- July 2, 2021The Reporter logged a follow-up request from a constituent.
- July 2, 2021The Reporter logged a follow-up request from a constituent.
- July 28, 2021The Reporter logged a follow-up request from a constituent.
- August 27, 2021The service request status has been changed to Completed.
Comments
- Staff · May 21, 2021Cityworks ID: 444947
- Staff · May 24, 2021This location has been received and dispatched to supervisor for investigation. Please allow15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
- System · June 10, 2021DPU000012039 previous request stating storm drain was vacuumed, caller is stating nothing was done - checking on status of request.
- System · July 2, 2021STATES THAT NOTHING HAS BEEN DONE. HE WANTS SOMEONE TO COME OUT AND FIX THE ISSUE DUE TO THE FACT THAT THERE IS STILL A ISSUE WITH STANDING WATER.
- System · July 2, 2021STATES THAT NOTHING HAS BEEN DONE. HE WANTS SOMEONE TO COME OUT AND FIX THE ISSUE DUE TO THE FACT THAT THERE IS STILL A ISSUE WITH STANDING WATER.
- System · July 28, 2021Citizen called back; states he still has not received a call back and no one has been out; reached out to come out to assess; spoke with supervisor requesting call back
- Staff · August 27, 2021M Per Crew Chief, N. Sumpter stated that service request was completed, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum