DPU000014225
Clean Stormwater Drain
Public Utilities
- Requested
- May 3, 2021
- Subtype
- Basin Cleaning
- Location
- 3051 Terminal Ave, 23234
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 8
- Neighborhood
- Cullenwood
Description
Citizen reported that in front of her home, when it rains, drain water comes all up and there is lots of standing water from the last week's rain.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- May 3, 2021The service request is submitted.
- May 3, 2021The service request status has been changed to Assigned to Department.
- June 2, 2021The Reporter logged a follow-up request from a constituent.
- June 2, 2021The service request status has been changed to Completed.
Comments
- Staff · May 3, 2021Cityworks ID: 443623
- Staff · May 10, 2021This location has been received and dispatched to supervisor for investigation. Please allow15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
- System · May 10, 2021follow up on status of request. indicates this is standing water in a ditch in front of her home.
- System · June 2, 2021Caller phoned in to check on status of request, states DPU inspection team hasn't yet been seen on/around property & would prefer a door knock or note be left to let her family know whether the inspection was completed. Caller has service request DPU000002959 from December 2018 regarding the same issue
- Staff · June 2, 2021This has two tickets this one is closed.
- System · June 29, 2021I have esclated this issue to Matt & Allan by emailed.