DPU000013618
Assess Standing Water
Public Utilities
- Requested
- March 24, 2021
- Subtype
- Assess Stormwater
- Location
- 2343 Fernbrook Dr, 23224
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 9
- Neighborhood
- South Garden
Description
When it rains the water sits on the street. Citizen states that the water comes up around her ankles when stepping off of her porch. Please assist
Details
- Problem area
- Street
- Is there standing water?
- Yes
- Is the problem in the rear of the property?
- No
- Is the problem in the front of the property?
- Yes
- Is the problem on the side of the property?
- Yes
- Is there a erosion issue?
- Yes
- Is the problem in the creek or stream?
- No
- Is this related to vegetation?
- No
History
- March 24, 2021The service request is submitted.
- March 24, 2021The service request status has been changed to Assigned to Department.
- June 30, 2021The Reporter logged a follow-up request from a constituent.
- June 30, 2021The Reporter logged a follow-up request from a constituent.
- August 16, 2021The Reporter logged a follow-up request from a constituent.
- March 21, 2022The Reporter logged a follow-up request from a constituent.
- June 8, 2022The service request status has been changed to Completed.
Comments
- Staff · March 24, 2021Cityworks ID: 440804
- System · June 30, 2021Caller phoned back in to check on status of request, states ongoing issues with several-inch-deep flooding on the property due to lack of drainage options that caller is concerned about causing property damage. Caller requesting drainage ditches be installed to prevent further water damage to property
- System · June 30, 2021Following up as the issues is as bad as ever
- System · August 16, 2021Following up as the issues is as bad as ever.
- System · March 21, 2022Follow up -escalating to supervisor.
- System · March 21, 2022Based off email from H. Glenn this is not a DPU issue, email sent to DPW for assistance
- Staff · June 8, 2022I spoke with Ms. Williams on 6/8/22 and explained that this issue belongs to Public Works and this request will be closed.