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DPU000013248

Assess Standing Water

Public Utilities

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CompletedClosed August 9, 2025
Requested
March 3, 2021
Subtype
Assess Stormwater
Location
5731 Thorndale Lane, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
4
Neighborhood
Cedarhurst

Description

called last week; concern is there's still flooding on the side , front and rear. All culverts are overflowing and the flooding is going into her basement. This happens when it rains and now it's getting worst.

Details

Problem area
Pipe
Is there standing water?
Yes
Is the problem in the rear of the property?
Yes
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
Yes
Is there a erosion issue?
Yes
Is the problem in the creek or stream?
No
Is this related to vegetation?
Yes

History

  1. March 3, 2021
    The service request is submitted.
  2. March 3, 2021
    The service request status has been changed to Assigned to Department.
  3. August 9, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · March 3, 2021
    Cityworks ID: 439076
  • Staff · March 3, 2021
    This location has been received and dispatched to supervisor for investigation. Please allow15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
  • Staff · March 25, 2021
    The water is backing up and is not going thru the culvert on 5736 side and the water is backing up in the ditch across the street, there was attempts to jet the culvert and it was opened but has clogged again. The ditch in the rear of 5706 was cleaned last year and water is flowing. Minor ditch maintenance is needed in front of 5731 Thorndale Ln to the corner of Acorn Lane that will be done when the weather permits. I spoke to Mr. Franklin at 5713 and hedoesn’t want the ditch in front of his house touched because he has landscape timbers along the edge of the ditch. The culvert will be televised to see where the issue is when it can be scheduled in.
  • Staff · August 9, 2025
    inlet was jetted to make water flow and pipes in front of homes where jetted open up ditches also

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