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DPU000013077

Assess Standing Water

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CompletedClosed May 4, 2021
Requested
February 25, 2021
Subtype
Assess Stormwater
Location
144 Brandon Road, 23224
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
8
Neighborhood
Belt Center

Description

Ditch keeps backing up when it rains

Details

Problem area
Ditch
Is there standing water?
Yes
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
No
Is there a erosion issue?
No
Is the problem in the creek or stream?
No
Is this related to vegetation?
No

History

  1. February 25, 2021
    The service request is submitted.
  2. February 25, 2021
    The service request status has been changed to Assigned to Department.
  3. March 19, 2021
    The Reporter logged a follow-up request from a constituent.
  4. March 26, 2021
    The Reporter logged a follow-up request from a constituent.
  5. April 19, 2021
    The Reporter logged a follow-up request from a constituent.
  6. May 4, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · February 25, 2021
    Cityworks ID: 438672
  • Staff · March 1, 2021
    This location has been received and dispatched to supervisor for investigation. Please allow 15 days for investigation to be completed. Supervisor will contact customer upon completion of investigation
  • System · March 19, 2021
    Check the status
  • System · March 19, 2021
    Citizen would like a response has been over time she was told
  • System · March 26, 2021
    Caller phoned back in requesting update on timeline for ditch to be serviced, confirmed with RVA311 supervisors that schedule request had already been escalated to DPU
  • System · April 19, 2021
    needs to have the standing water assessed in front of property
  • Staff · April 21, 2021
    Have spoke to Miss Reed in person have put her on the schedule for skin cut ditch as soon as possible she is very thankful.
  • Staff · May 4, 2021
    Complete Dip Ditch for water flow.

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